This privacy policy covers the use of the web site located at http://www.storyhd.com and the services provided by StoryHD ("StoryHD"), including how StoryHD treats personal information that StoryHD collects and receives. Pursuant to StoryHD's Terms of Use, you must be 18 years and older to use this site or have permission from a legal guardian. Therefore, this policy makes no provision for individuals under 18 years old. This policy does not apply to the practices of third parties that StoryHD does not own or control, or individuals that StoryHD does not employ or manage.
Effective Date: 10/10/2009
StoryHD complies with the EU Safe Harbor framework set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.
Information Collection and How it is Used
General Information:
Service-related Announcements
StoryHD will send you a welcome/confirmation email when you sign up for StoryHD's services. Receipt of this email is required for using StoryHD's services.
StoryHD will send you service-related announcements on rare occasions when it is necessary to do so.
You may not opt-out of service-related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account by emailing contactus@storyhd.com from the email address you signed up with.
Administrative Messages
StoryHD may periodically email you with administrative messages. StoryHD will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Your information may be combined with information StoryHD collects from other companies and used to improve and personalize services, content and advertising. If you don't wish to receive administrative messages or participate in these programs, simply opt-out by emailing contactus@storyhd.com.
Newsletter Emails
StoryHD offers subscriptions to StoryHD email newsletters. To opt-in, StoryHD will ask for your email address and the newsletter(s) you wish to receive. This email address will only be used for this feature. You may change your subscription or unsubscribe at anytime by following the instructions contained in the email.
Choice/Opt-out
If you no longer wish to receive administrative messages, you may opt-out by emailing contactus@storyhd.com. Please note that if you do not wish to receive administrative messages from us, those notices will still govern your use of the StoryHD website and service, and you are responsible for reviewing such notices for changes.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject all cookies, you will not be able to use StoryHD products or services that require you to "sign in," and you may not be able to take full advantage of the StoryHD service. StoryHD uses its own cookies for a number of purposes, including to: Access your information when you "sign in"; keep track of preferences you specify while you are using StoryHD's services; display the most appropriate advertising banners, based on your interests and activity on StoryHD; estimate and report StoryHD's total audience size and traffic; conduct research to improve StoryHD's content and services. StoryHD cookies do not collect personal information, and StoryHD does not combine information collected through cookies with other personal information to tell us who you are or what your username or email address is.
Tracking Technologies
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to your personally identifiable information. The use of cookies by our third party tracking partners is not covered by our privacy statement. We do not have access or control over these cookies. Our partners use session ID cookies to support our site functionality such as web analytics reporting.
Information Sharing and Disclosure
When you post a message, your StoryHD ID or alias is visible to other users. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. StoryHD may be required to disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the StoryHD Terms of Use. StoryHD may disclose personally identifiable information to parties in compliance with StoryHD's Copyright and Intellectual Property Policy, as StoryHD in StoryHD's sole discretion believes necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, StoryHD may disclose name, street address, city, state, zip code, country, phone number, email address and company name. StoryHD may share aggregated demographic information with business partners.
StoryHD is affiliated with a variety of businesses and works closely with them. These businesses may operate stores on the StoryHD website or sell items to you from the StoryHD website. StoryHD may also provide services or sell products jointly with affiliated businesses. Due to the nature of StoryHD's business model, when an affiliated business is associated with your transaction, you will share customer information that is related to such transaction with that affiliated business.
StoryHD employs other companies and people to perform tasks on our behalf and needs to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service.
StoryHD will not rent, sell, or share personal information about you with nonaffiliated parties except as specified in this Privacy Policy to provide products or services you have requested or when StoryHD has your permission. It may be necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of StoryHD's Terms of Use, as specified in this Privacy Policy or as otherwise required by law. In some cases, StoryHD may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. StoryHD will transfer information about you if StoryHD is acquired by or merged with another company. In this event, StoryHD will notify you by email or by putting a prominent notice on the StoryHD web site before information about you is transferred and becomes subject to a different privacy policy.
As part of the buying and selling process, you may obtain another StoryHD user's email address, shipping address and/or other information. Pursuant to StoryHD's Terms of Use, you have a limited license to use this information. This information should only be used for StoryHD-related communications or for StoryHD-facilitated transactions. StoryHD has not granted you a license to use the information for unsolicited commercial messages. Without limiting the foregoing, without express consent from the user, you are not licensed to add any StoryHD user to your email or physical mail list.
Without limiting the above, in an effort to respect your privacy and StoryHD's ability to keep the community free from bad actors, StoryHD will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order, legal process, or substantially similar legal procedure, except when StoryHD believes in good faith that the disclosure of information is necessary to protect StoryHD's rights, prevent imminent physical harm or financial loss, or to report suspected illegal activity.
Forums / Chat Rooms / Comments
If you use a forum or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by others or could be used to send you unsolicited messages. StoryHD is not responsible for the personally identifiable information you choose to submit in these forums.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information StoryHD collects from you. If you disclose your information to others, whether they are buyers or sellers on StoryHD or throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. StoryHD does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. StoryHD is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the StoryHD site. StoryHD encourages you to ask questions before you disclose your personal information to others.
Editing and Deleting Account Information
You can change your StoryHD Account Information (except your username), at any time. StoryHD may send you certain communications relating to the StoryHD service, such as service-related announcements and administrative messages that are considered part of your StoryHD account. You can delete your StoryHD account by emailing contactus@storyhd.com. Please note that your identification, billing and contact information may remain in StoryHD's records for some period.
StoryHD limits access to personal information about you to employees who StoryHD believes reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your StoryHD Account Information is password-protected.
If your personally identifiable information changes you may correct or update it by making the change on Your StoryHD Page. You may delete or deactivate your account by emailing Customer Support at contactus@storyhd.com or by postal mail at the contact information listed below. StoryHD will respond to your request within 10-20 business days.
Security
The security of your personal information is important to us. Your StoryHD account information is protected by a password for your privacy and security. You need to work to protect against unauthorized access to your password and to your computer by signing off once you have finished using a shared computer. StoryHD follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once StoryHD receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while StoryHD strives to use commercially acceptable means to protect your personal information, StoryHD cannot guarantee its absolute security. If you have any questions about security on StoryHD's Web site, you can email StoryHD at contactus@storyhd.com.
Changes to this Privacy Policy
If the privacy policy is changed, StoryHD will post changes so that you are aware of those changes. StoryHD reserves the right to modify this privacy statement at any time, so please review it frequently. If StoryHD makes material changes to this policy you will be notified here, by email, or other places StoryHD deems appropriate.